We’ve been on a roll this month, knocking out more than 4,000 price points a day! Make sure to check out the latest pricing updates if you haven’t had a chance this week.
As promised, we also wanted to keep you in the loop with a few changes that we’ll be making in the next week to help make your experience on PPG even better.
Get Help Faster
We want to make sure you’re getting your questions answered as quickly as possible. To do this, we’ve added a new support tool that lets you chat with our team of volunteers. Need a password reset, forgot your username or notice a technical issue? Let us know even faster than the old support forum with our new chat feature. You’ll find it at the bottom of your screen. We will be doing our best to monitor the chat 24/7, but please bear with us if response time is a bit longer. Our volunteers are in different time zones, and of course we need Pop time for ourselves! We’ll do everything we can to address your questions promptly. Please also be patient with us as we work through test piloting this feature – we’re still learning it ourselves! We want to work out any bugs and aesthetics to make it the best experience for all of you.
Facebook, Reddit, and Blog will Replace Forums
After much thought and deliberation, we have decided to replace our Forums with existing social platforms. This was a difficult decision, however, we’ve noticed that folks are primarily heading to the PPG Facebook, Twitter and blog to discuss news, get help, and converse with the community. It no longer made sense for us to maintain forums that most of the community were not using, so we’ll be following your lead and plan to be even more active on our social networks. In addition to our Facebook and Twitter pages, we have opened up a Subreddit of our very own and, as mentioned above, you’ll be able to talk with our team in real time via the new support chat. Our hope is to replace the forums with more quality content including more announcements, blog posts, and better response times.
For the next week, the forums will remain in read only mode so that you can save any messages that you would like from the past. The forums will be completely removed on May 19th, 2017.
New features, new data! Tell us what you want the most!
We’re working hard to provide you with more great things that will help make your experience on PPG even better. To help us decide what’s next, we want to know what’s most important to you! We want to know which brands you want to see next on PPG, (be it kidrobot, The Loyal Subjects, or something else), and which features you want (whether that’s collection management tools, buying and selling, or another feature entirely).
Take our quick polls here to tell us what is most important to you, and feel free to give us details in the comments!
Please note: The option for a Mobile App was not included in the poll for various reasons. We know it’s high on many people’s want list, but also requires great resources and at this time is not on our immediate radar.
As always let us know if we can do anything to help, we love hearing from you.
The Geeks at PopPriceGuide